Password and panel access

Sign in with the email and password for your admin or coordinator account. Everyone in your organization uses the same panel URL.

Forgot your password? On the login screen click “Forgot your password?” (/forgot-password). You will receive an email link (check spam). Links expire for security — request a new one if needed.

Change password while signed in: go to My account → enter current and new password (minimum 8 characters). Coordinators can update their own password from My account when they have panel access.

Email change: in My account enter the new address. You must confirm via the link sent to the new email (valid 24 hours). Until then, keep signing in with the old email. You can cancel a pending change from the notice on My account.

One admin per organization: the plan includes one primary admin account (billing and settings). There are no multiple admins with identical permissions; additional team members use coordinator accounts on Pro.

Coordinators (Pro): the admin creates them under Coordinators with email and initial password. They only see assigned locations and cannot access Settings, Billing, or other coordinators. Full guide: “Coordinators (Pro plan)”.

If a coordinator cannot sign in: confirm the organization is still on Pro or trial, they use the correct email, and the admin did not remove access. Use “Forgot your password” to reset.

Sign out on shared devices after using the panel at church or the library. Do not share the admin password with coordinators — create separate accounts instead.